People first, then everything else
SKYL is Dr. Jessica Metcalfe’s work with leaders and teams on communication, confidence and workplace culture.
Complex problems, simple solutions
The future of work, seen from the people side. When you take care of your people, everything else falls into place.
Leadership
Leaders who are effective and empathetic, and who move away from leading through fear and shame.
Communication
Clear, kind and productive conversations, including the difficult ones. Words matter and have meaning.
Workplace culture
A workplace where people at every level feel connected, included and able to do their best work.

Dr. Jessica E. Metcalfe
Jessica is an award-winning international speaker, a best-selling author and a practising dentist. Her career has run from operations management at Nestlé Canada to owning a rock ’n’ roll music school and serving as education director at one of the world’s leading cancer centres.
SKYL takes its name from her book, Speak Kindly, You’re Listening. Every workshop starts with a call to pinpoint what your people need.
“I wanted to stop feeling guilty as a boss and leader and wanted to be confident in my decision-making abilities. It takes time to transform people, culture and processes but it’s totally worth it.”
“Dr. Jessica spoke about so many truths, experiences I had to live myself in past jobs. I said to myself, I wish every employer would do this for their teams.”
“Not only was it life-changing to have my feelings validated, Dr. Metcalfe also provided tangible solutions and strategies. She has an honest yet humorous way of breaking down such a tough subject.”
Bring Jessica to your team
Tell her about your team and your date. Workshops run from one hour to a full day.